For RV parks switching from Campspot, Campground Master or another system
CampHands is free to the park. Every fee we charge is on this page, and we give you 90 days' written notice before we add or raise one. No setup fee, no contract, no monthly fee.
We read what campground owners wrote about their reservation software on Capterra, GetApp and SoftwareWorld. Most of those reviews are positive. When owners do complain, it is usually about one of these three things.
Owners describe paying more each season for the same software.
One owner described a monthly fee added after they set up. Another left their software when a grandfathered price ended.
Owners describe waiting most of a week for an email reply, right when they needed help with seasonal setup.
to the park. The software, site map, booking page and website are free.
Fees set November 14, 2026. Any change comes with 90 days' written notice.
Until online card payments are live, guests reserve online and pay at the park, and there is no fee at all.
Most providers use one of these four models, or a mix. None is wrong. What matters is knowing your total before you sign.
The same bill every month, busy or slow.
Ask about: price changes at renewal, and extra charges for added features.
The fee grows as your rates and stays grow.
Ask about: who pays it, and whether it applies to phone bookings too.
A set fee on each online booking, often paid by the guest.
Ask about: whether the amount is published, and whether a monthly charge sits on top.
Pay up front for software installed on your office computer.
Ask about: yearly support and update fees, and what online booking costs on top.
Then ask for the total for a typical month at your park, in writing, before you sign.
CampHands is new. If your park depends on any of these today, stay where you are for now.
Sign up free, find your park by address, and draw your sites on the aerial photo or upload the map you already hand out.
Nightly, weekend, weekly and monthly rates, seasons with minimum stays, sales tax and a guaranteed-site fee.
Export your current and future reservations and your guest list from your old system as a spreadsheet (CSV) and upload them. CampHands checks every row and shows you anything to fix. Nothing is saved until you press Import.
Keep your old system running until your calendar matches. Then publish your booking page and point your website's Book button to it.
Import them from a spreadsheet. Each one keeps the total and the amount paid from your old system, and those guests are not charged a booking fee. Stays that are already over are skipped. If a site name doesn't match a site in CampHands, or two bookings overlap, the import tells you which line to fix.
You enter them once on the Rates page: nightly, weekend, weekly and monthly rates for each site type, seasons with a percentage change and minimum nights, sales tax and a guaranteed-site fee.
Your rate plus tax, and a $3.99 booking fee when they book and pay by card online. The fee shows in the price breakdown before they pay, and you can cover it yourself instead. Phone, walk-in and pay-at-park bookings have no fee.
Yes. There is no contract and no cancellation fee. You can download every reservation and every guest as a spreadsheet any time from the Reports page, and your site map as a file.
If your old system can export reservations to a CSV spreadsheet, the import reads common column names like Site, Check In, Check Out and Guest Name. If a column isn't recognized, rename it in the header row and upload again.
Because switching takes your time. If CampHands can't run your park yet, you should know that before you start.